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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of c ferrell

c ferrell

September 28, 2024

5  out of  5
rating by c ferrell
"Love that my car is insured with State Farm through Jennifer!! Have the Drive Safe and Save monitor and I saved over $104 on my 6 mo premium!! If I have any questions, I just call and they answer right away!! With the mobile app, it makes my life even easier!! Jennifer's office is easy to find on Ashley rd, right across from central bank! Great people, great insurance!!"
We responded:
"Thank you so much for the review and feedback! We value your business and if you ever need anything please call! We are always happy to answer questions or explain anything that might not make sense. Thank you again! "
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Tarris Poindexter

September 26, 2024

5  out of  5
rating by Tarris Poindexter
"Best agent ever!!!"
We responded:
"Thank you Tarris! We appreciate your business and we think the world of you! Let us know if you have any questions or if you ever need help with anything! "
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Susan Reguera

August 30, 2024

5  out of  5
rating by Susan Reguera
"Helped me greatly when I thought it was kind of hopeless. Nice staff. Got back to me very quickly. Great price and service."
We responded:
"Thank you Susan!!! We appreciate your feedback and kind words!! We take pride in going above and beyond for our customers. Hearing that we resolved a hopeless situation and was able to make you a "HAPPY" customer, is the best compliment of all. Do not ever hesitate to reach out and we thank you for your valued business and support. "
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John Williams

August 19, 2024

1  out of  5
rating by John Williams
"Don’t walk run away from this insurance company. I’ve had the worst service here. Worst coverage in area. Has fake reviews left by employees and their family members. Response to owner. Real person. Real Review. Not a bot."
We responded:
"John- Not sure why you are posting this as you are not an actual customer or potential customer at my Agency? I'm assuming you are a bot. If you are from the area, you would know most of the reviews can be validated as we all know each other in our small town. I have reported this to FB. "
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Andrew Marcy

August 15, 2024

5  out of  5
rating by Andrew Marcy
"Amazing Staff! Jennifer and her team go above and beyond expectations. They work hard to get everything inline to make sure coverage is in place and offer great rates. (I guess depending on your driving record this may be debatable but hey that’s on you). I would recommend giving Jennifer and her team a chance to quote your next policy"
We responded:
"Thank you Andrew! We value your feedback and you as a customer. If you ever need anything don't hesitate to reach out. "
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Chris Connors

August 15, 2024

1  out of  5
rating by Chris Connors
"Horrible service stuck up snobby acts better than you. Who wants to do business with a person like that. I know I don’t nor my family. We are all moving our accounts to someone who respects their customers and treats them with respect not like they are Lower than you. I’d rather go somewhere and pay more than give another dollar of my hard earned money to this snob."
We responded:
"Chris, I'm not sure who you spoke with, however it wasn't me? I've never spoken to you nor have I met you? Also, currently you are not a client in my Agency, and my office has never had any interactions with you to my knowledge. "
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amber ledbetter

July 23, 2024

5  out of  5
rating by amber ledbetter
"Very helpful on getting our insurance switched over with very little difficulty!!! They did there best to save us the most $ and get us in the best policy!!!"
We responded:
"Thank you, Amber! So happy to hear you had a great experience. We appreciate your feedback! "
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Madelyn Bechtel

July 19, 2024

5  out of  5
rating by Madelyn Bechtel
"Very thoughtful and caring customer experience!"
We responded:
"Thank you Madelyn! We are here to help however we can. "
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Roy Wilson

June 26, 2024

5  out of  5
rating by Roy Wilson
"Great customer service."
We responded:
"Thank you Roy! "
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colleen boorn

June 25, 2024

5  out of  5
rating by colleen boorn
"Awesome, Monica was great, she helped me by giving me plenty of options, and my overall phone calls was good, I'm a happy customer!"
We responded:
"We love to hear this and we are thrilled you're a part of our Agency! If there is ever anything you need help with or if you have any questions at all… We are always here to help! "
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Nathan Granneman

June 7, 2024

5  out of  5
rating by Nathan Granneman
"Great service. Very knowledgeable and friendly staff"
We responded:
"Thank you Nathan! I was great catching up with you today and we appreciate your kind words! "
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Travis Stover

May 16, 2024

5  out of  5
rating by Travis Stover
"When Life happens they really go above and beyond to help you deal with it. Top Notch Service-Thank You!!!"
We responded:
"Thank you Travis! We try very hard to go above and beyond for clients like you! We appreciate and value you and the many years of dedication to State Farm. If there's anything we can do to ever help, please let us know. "
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Marie Newell

May 14, 2024

5  out of  5
rating by Marie Newell
"Clare was absolutely amazing to work with… Made the process of getting a quote and switching easy and she was so patient with me and the decision making process."
We responded:
"Marie, thank you so much for the feedback! We strive to make the process easy, while properly covering your insurance needs. We appreciate and value you and your family as clients! "
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Regina Bryan

May 10, 2024

5  out of  5
rating by Regina Bryan
"Clare, Jean, and Kim were very helpful in choosing my auto and home policies. Very efficient and courteous."
We responded:
"Regina, I’m so happy to hear they were able to help you get everything together in a timely manner! Thank you for trusting us and we are so happy to have you as a customer! "
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Brandon Bell

May 10, 2024

5  out of  5
rating by Brandon Bell
"I've been with them for over 20 years, great service and very helpful"
We responded:
"I’m so glad you’ve had such a wonderful experience with us! Thank you! "
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david scott

March 28, 2024

5  out of  5
rating by david scott
"Very professional and worked with me. Thank you Skylar."
We responded:
"Thank you David! We appreciate your kind words and are always willing to help. We value your business and hope you have a fabulous holiday weekend! "
Profile photo of Stella Hardnock

Stella Hardnock

March 20, 2024

5  out of  5
rating by Stella Hardnock
"You won't find a better insurance agent or company. They go out of their way to help you and insure all of your questions and concerns are answered in a VERY prompt timeframe. Jennifer and her staff make you feel like you feel like family and treat you with the upmost respect. SO happy she and her amazing crew have my entire family covered!!!"
We responded:
"Stella, we love to work with you and your family! Thank you for being a loyal customer and trusting us with all your insurance and financial service's needs. "
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Jesse Daniel

March 20, 2024

1  out of  5
rating by Jesse Daniel
"Literally the worst customer service I’ve ever seen! Kimberly is HORRIBLE! Terrible communication and zero accountability…went to Jennifer as a favor several years and haven’t spoken to her since…Kim always calls last minute for this or that and never follows through. Do BETTER. Shopping for new insurance…..there ya go Kimberly have a great day!"
We responded:
"Jesse, not sure who you did a “favor” for by being a client in this Agency? It's unfortunate that you feel this way and sounds like you are not happy with your service at this Agency. After listening to today's call, your demeanor, and reviewing your past account history, I think it would be best if you found a new State Farm Agent/Agency. Please go to statefarm.com where you can view all the Agents in the area. Please email me at Info@BoonvilleInsurance.com with your selection, and I would be happy to transfer your policies to a new Agency. "
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Becca Kenney

March 6, 2024

5  out of  5
rating by Becca Kenney
"So thankful for all my Boonville State Farm workers. Everyone at the office seems to work together to get everything that is needed right away. Clare Zoeller has went over and above in helping me get set up with the Drive Safe program. She’s always there to answer any questions I have (big or small, even the dumb ones) and get everything taken care of as quickly as possible. I appreciate each and every one of them!!!"
We responded:
"Thank you Becca! We are so happy to have you as a customer and appreciate the kind words. "
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Tom

March 1, 2024

1  out of  5
rating by Tom
"They ignore their customers and they don't know anything about how business works. I contacted them for business insurance, they said I was a distributor when in fact I'm anything but, I'm a retailer. So I called them back to clarify, and they were supposed to call or email me by the next day. They did neither. With this lack of knowledge and lack of responsiveness I'm seriously considering moving all my insurance someplace else."
We responded:
"Tom, sorry you feel this way and we wish things were different. We have shared our underwriting eligibility guidelines with you. We explained how that pertained to your particular situation. I am not sure what other explanation you were looking for as it has been provided. We are not able to speak publicly to your individual situation for privacy reasons. Business owner to business owner I am surprised you would accuse a tenured business of "not knowing how business works," and giving a business a 1-star review, when we are clearly following company eligibility guidelines. If you would like to schedule a phone appointment or an in-person appointment, I would be more than happy to share the information that has been previously communicated. You can call the office (660-882-6700) or email (info@boonvilleinsurance.com) to schedule a time. We wish you much success on your new business endeavors! "
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Lisa Mallory

August 31, 2023

5  out of  5
rating by Lisa Mallory
"Awesome customer service! Great deals and discount offers! All around great experience! So glad we switched!"
We responded:
"Thank you Lisa! We were so excited when you switch to Jennifer Wesselman-Conz State Farm Insurance Agency and value you as a customer. "
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william engelberg

August 17, 2023

5  out of  5
rating by william engelberg
"All people are friendly and eager to answer all your questions."
We responded:
"William, we appreciate your kind words and value you as a customer here at our Boonville State Farm Insurance Agency! "
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Nikki Dochterman

July 14, 2023

5  out of  5
rating by Nikki Dochterman
"Hands down the most personable insurance company around. Polite and very helpful! Thank you Evan!"
We responded:
"Hey Nikki! It was truly our pleasure to assist you with your auto insurance needs. Thank you for choosing State Farm! We greatly appreciate the positive feedback! "
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josh polk

May 1, 2023

5  out of  5
rating by josh polk
"Jennifer Wesselman-Conz State Farm office in Boonville has a wonderful and very friendly staff! They’re wonderful to work with and extremely helpful with reaching my insurance needs!"
We responded:
"Thank you, Josh! We appreciate the positive feedback!"
Profile photo of Mick Frederes

Mick Frederes

April 25, 2023

5  out of  5
rating by Mick Frederes
"Evan and his team went way above my expectations!!! They were a delight to work with. They made my home and car insurance transactions so easy. I highly recommend the Wesselman team!!!"
We responded:
"Thank you, Mick! We appreciate the positive feedback! "